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How to move your Horizon template without starting over

By Danielle LaFleur and the Mach One Team··Last reviewed September 3, 2026·5 min read
Home inspector crouched beside a basement water heater, taking notes on a tablet

Your template is quietly one of the most valuable things you own. It is the shape of every inspection: the sections, the order you walk a house, the way your report reads from top to bottom. When people picture switching software, they worry about their comment library, and they should. But right behind it is the template, and rebuilding one from a blank screen is its own kind of misery. Here is how to carry yours over instead.

What your template actually is

A template is not one thing, it is a stack of small decisions you made a long time ago and stopped thinking about:

You built that stack over years of real inspections. It is muscle memory turned into software. That is why starting over hurts so much: you are not just retyping, you are trying to remember decisions you made without knowing you made them.

Why "just rebuild it" is a bad plan

Some moves leave the template on you: sit down and build a new one from scratch. Three problems with that.

First, it is slow, and slow is expensive when the shutoff clock is ticking. Second, you will forget things, and you usually find out which things when a report goes out missing a section. Third, a rushed rebuild tends to be a worse template than the one you had, because you are recreating under pressure instead of refining over time.

The better path: carry it, then tune it

You do not have to choose between your old template and a blank page. The right move is to rebuild the structure you already have, working from your existing reports rather than from memory, and only then tune it. Rebuild from what you have, improve later. That way you are never inspecting without a template that works, and you keep the years of judgment baked into it.

What to gather before you move

Make this easy on whoever helps you (or on yourself):

With those in hand, your template is not a memory anymore. It is a thing you can hand over and rebuild fast, or have rebuilt for you.

Template and library travel together

Here is a piece people miss. Your template and your comment library are a matched set. The template is the skeleton, the library is the voice that fills it. Move one without the other and the fit is off. That is why the cleanest switch handles both together: your comment library imported in your exact words, and your template rebuilt to match it, so the new software feels like your old workflow on day one, not a stranger's.

How Mach One moves your template with you

This is exactly the kind of thing our white glove rescue is built for. If you move on the rescue rate, monthly or annual, you do not rebuild your template alone from a blank screen. A real person sits with you one on one, during your free 30 days, and rebuilds your template and imports your comment library with you on the call. Your structure, your sections, your wording, brought across together so voice matching works right away.

Prefer to do it yourself on the monthly rate? The importer still reads 7 file types and brings your library across in your exact words, so you are shaping a template around your real words, not robot text.

Either way, your data stays yours, you can export anytime, and it all works offline in the crawlspace.

Your software is shutting down. We import the library you spent years building.

Frequently asked questions

Can I move my Horizon template to new software?

You can carry its structure over rather than rebuild from a blank screen. With white glove help, a real person rebuilds your template with you, working from your existing reports.

Do I have to rebuild my template from scratch?

Not if you bring your existing reports and structure to the move. Rebuild from what you already have, then tune it, so you are never inspecting without a template that works.

Leaving Horizon? We import your library.

With proof of your Horizon subscription: 30 days free, then a price you can see today, locked, and lower than your Horizon bill.

See the rescue offer

Not coming from Horizon? See founders pricing.

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