Mach One Reports Opens White-Glove Migration Program for Horizon Inspectors

SEATTLE, Wash., September 20, 2026 Mach One Reports has opened a dedicated migration program for home inspectors leaving Carson Dunlop's Horizon inspection software ahead of its announced Dec. 15, 2026 retirement.

For inspectors, the transition involves more than choosing new software. Many have spent years refining the comments, explanations, and recommendations that carry their professional judgment into every client report. Mach One Reports' Horizon Rescue program is designed to move that work forward intact instead of asking inspectors to rebuild it.

Horizon users can provide their existing comment library in any of seven supported file types. A Mach One Reports team member then imports the library using the inspector's existing wording, helps build the inspector's account and provides a one-to-one walkthrough. The goal is for the inspector's own work to be ready inside Mach One Reports before they begin learning a new system.

"A comment library is not just a file. It is years of judgment, experience, and hard-won language that an inspector trusts enough to put their name on," said Danielle LaFleur, founder of Mach One Reports. "Horizon inspectors should not have to surrender that work or come out of this transition sounding like somebody else. We will help them move it, keep it, and put it back to work."

Once set up, inspectors can speak their findings as they move through a property. Mach One Reports matches those observations to comments from the inspector's own library and places the selected language into the appropriate report sections. Voice and photo capture continue working without a signal in basements, attics, crawlspaces, and other dead zones, then sync when a connection returns.

Mach One Reports also treats migration as an ownership issue. Inspectors retain ownership of their reports, photographs, voice recordings, templates, contacts, and comment libraries and can export their data at any time. Customer content is stored in private, account-isolated infrastructure and protected in transit by encrypted connections. Mach One Reports does not sell customer content, use inspectors' clients as leads, provide customer content to public AI models, or use it to train systems outside Mach One Reports.

The Horizon Rescue program includes a 30-day free trial, one-to-one migration and setup, and no contract. With proof of a Horizon subscription, introductory pricing is $79 per month or $799 per year. The introductory rate applies for the first 12 months, after which the subscription moves to Mach One Reports' regular monthly or annual price. Enrollment in the rescue offer is available through Feb. 15, 2027.

Horizon users should export their information before the announced Dec. 15 retirement date. Details about the Horizon Rescue program are available at machonereports.com/horizon. Mach One Reports' guide to leaving Horizon, including migration considerations, comparisons, key dates, and frequently asked questions, is available at machonereports.com/blog/leaving-horizon.